SAP Knowledge Base Article - Public

3157357 - Some fields are not shown in a PDF For German Language - Onboarding 1.0


  • When customer is using German language in PDF Form some of the fields are not capturing the special characters.
  • PDF Form will not populate the fields when German language is being used.
  • Issue with German Language PDF forms.


SAP SuccessFactors Onboarding 1.0


Special character issue with German language.


  • Go to Reference Files -> Provisioning -> double click on 'Font Type' -> Click on 'Update Options List' -> add 'Arial Unicode MS' as code and also as Name here.
  • Then use "Arial Unicode MS" as font type for the fields which is not populating.


SF, success factors, ONB, OBD, OBX, on boarding , KBA , LOD-SF-OBD-FRM , Country Compliance Forms , Problem


SAP SuccessFactors Onboarding all versions