SAP Knowledge Base Article - Public

3157409 - Team Discussion shows technical UserIds instead of DisplayName

Symptom

When someone starts a chat through Team Discussion, it is showing the technical names (UserIds) instead of first name and last name (DisplayName).

The same Discussion shows first name and last name (DisplayName) for other users.

Environment

SAP Analytics Cloud 2022.2.6

Reproducing the Issue

  1. Open the Tenant;

  2. Click on Discussion on the top right;

  3. Create a new Discussion;

  4. Select a Team;

  5. Click on edit > Preferences > Return to the discussion;

  6. The Display name sometimes change to ID.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

discussion, display Name, User IDs, team discussion, SAC, analytics cloud, user management. , KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud all versions