3157739 - Candidate not appearing on Onboarding after initiated from RCM - Onboarding 1.0

Candidate was successfully initiated from Recruiting, but it is not appearing on the Onboarding First step.

SAP SuccessFactors Onboarding 1.0

This issue can have several causes, one of them is that there was an uncompleted activity for the same candidate.

When there is an Uncompleted activity for a candidate, and a new activity is initiated from RCM Side, both activities will merge, and so the new activity will not correctly appear on Onboarding.

In order to fix this, the uncompleted activity needs to be deleted or completed. After that, you'll have to follow the steps on this KBA, as it is not possible to Re-initiate an Onboarding via RCM - 2651874 - Unable to Re-Initiate Onboarding Process – Recruiting Management

2651874 - Unable to Re-Initiate Onboarding Process – Recruiting Management

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