Symptom
- LMS Canvas reports scheduled to run via Report Distributor bundles have missing records or blank result
- The bundles were working as expected previously
Environment
SAP SuccessFactors HXM Suite
Cause
The bundles were likely created via Canvas online execution, hence the default Start and End Date filters were set manually and remained static.
Resolution
We recommend to create the bundles via Report Distributor page, which generates a report with dynamic Start and End date values (usually last 3 years of data). If Date filters are required, please add them in the Query Designer.
See Also
2276603 - How to Schedule and Use the Report Distributor in SuccessFactors
2341864 - Data discrepancy between Canvas and LMS on learning data returned
Keywords
Missing records data output blank ORD LMS Canvas reports scheduled in Report Distributor bundle , KBA , LOD-SF-ANA-RDT , Report Distributor (Advanced Reporting, ORD) , LOD-SF-LMS , Learning Management System , LOD-SF-ANA-ORD , Online Report Designer , How To