SAP Knowledge Base Article - Public

3157841 - Missing records in LMS Canvas reports scheduled in Report Distributor

Symptom

  • LMS Canvas reports scheduled to run via Report Distributor bundles have missing records or blank result
  • The bundles were working as expected previously

Environment

SAP SuccessFactors HXM Suite

Cause

The bundles were likely created via Canvas online execution, hence the default Start and End Date filters were set manually and remained static.

Resolution

We recommend to create the bundles via Report Distributor page, which generates a report with dynamic Start and End date values (usually last 3 years of data). If Date filters are required, please add them in the Query Designer.

See Also

2682086 - Mandatory Date filter / Required Parameters / Default Date Range filters at Run time in Report Canvas / ORD reports for the Learning Sub Domain Schema - SAP ONE Support Launchpad

2276603 - How to Schedule and Use the Report Distributor in SuccessFactors - SAP ONE Support Launchpad

2341864 - Data discrepancy between Canvas (ORD) and LMS on learning data returned - SAP ONE Support Launchpad

Keywords

Missing records data output blank ORD LMS Canvas reports scheduled in Report Distributor bundle , KBA , LOD-SF-ANA-RDT , Report Distributor (Advanced Reporting, ORD) , LOD-SF-LMS , Learning Management System , LOD-SF-ANA-ORD , Online Report Designer , How To

Product

SAP SuccessFactors HXM Suite all versions