SAP Knowledge Base Article - Public

3158087 - Employee Id generation rule failed due to Retrieved 'jobInfo.employee_class'. Value: 'null' while value was sent from RCM


Configure a rule to generate employee id based on jobInfo.employee_class as per guide.

Value was sent properly from RCM.

The rule failed and in rule trace, Retrieved 'jobInfo.employee_class'. Value: 'null' .


SAP SuccessFactors Onboarding


Field "jobinfo.employee-class" is set as a read-only field in the EC data model.  
By design, a read-only field should not be mapped. 

Even though RCM send a value, it will not be saved into EC's entity.

RCM preset value similar as manually input action in the Mange Pending Hire page. 


  1. Please go to "Manage Business Configuration"
  2. Select "jobInfo" and find field "employee-class"
  3. Click on "Details"
  4. Set "Edit" to "Visibility" field
  5. Save and try again

Please note that the logic is similar to other fields.


KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem


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