SAP Knowledge Base Article - Public

3158087 - Employee Id generation rule failed due to Retrieved 'jobInfo.employee_class'. Value: 'null' while value was sent from RCM

Symptom

Configure a rule to generate employee id based on jobInfo.employee_class as per guide.

Value was sent properly from RCM.

The rule failed and in rule trace, Retrieved 'jobInfo.employee_class'. Value: 'null' .

Environment

SAP SuccessFactors Onboarding

Cause

Field "jobinfo.employee-class" is set as a read-only field in the EC data model.  
By design, a read-only field should not be mapped. 

Even though RCM send a value, it will not be saved into EC's entity.

RCM preset value similar as manually input action in the Mange Pending Hire page. 

Resolution

  1. Please go to "Manage Business Configuration"
  2. Select "jobInfo" and find field "employee-class"
  3. Click on "Details"
  4. Set "Edit" to "Visibility" field
  5. Save and try again

Please note that the logic is similar to other fields.

Keywords

KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

Product

SAP SuccessFactors Onboarding all versions