SAP Knowledge Base Article - Public

3158338 - Report failing when trying to run from the survey section


When you got to the Survey section, Open a survey and click on Item usage. 

You will see the Run report option when clicking on this, The report does not run or returns blank. 


SAP SuccessFactors Learning 

Reproducing the Issue

  1. Go to Content>Surveys
  2. Edit the survey you need
  3. Click on Item usage>Run report
  4. Report comes back blank or doesn't run.


The number of records returned by the report is dependent on the number survey responses.

The amount of data is huge and the report is failing with OOM exception.


Go and run a standard survey reports and apply multiple filters to get the data.

This would include adding in dates and other filters to limit the amount of data being returned and allowing the report to run. 


Survey,Report,Item Usage , KBA , LOD-SF-LMS-REP , Reporting Data , Problem


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