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3158470 - SAP Analytics Cloud Best Practice - How to analyze relevant traces to help troubleshooting issue - Live direct connection to SAP HANA on premise system.



In SAC, you can create live direct data connection to SAP HANA on premise system to consume real time data, which requires:

  • The InA package (/sap/bc/ina/service/v2) or a higher-level package is configured for basic authentication.
  • The sap.bc.ina.service.v2.userRole::INA_USER role is assigned to all users who will use the live connection. This role is required in addition to the usual roles and authorizations that are granted to users for data access purposes.
  • The SAP HANA XS server is configured for HTTPS (SSL) with a signed certificate, and that you know which port it is using for HTTPS requests.
  • Cookies with specific attributes (SameSite) are configured in SAP HANA on premise system to allow cross-site access to your SAP HANA data source from SAC.

To troubleshoot the issues about live direct data connection to your SAP HANA on premise system, this article will help you understand:

  • What trace files is necessary for investigation and how to collect?
  • How to analyze important and useful information from the collected trace files?
  • What will be the expected result in the trace files for successful scenarios?
  • What will be observed in the trace file for typical issues?



  • SAP Analytics Cloud (Enterprise) 
  • Live Data connection (Direct) to SAP HANA


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