SAP Knowledge Base Article - Public

3158502 - Error Message "Please select only one row" is Shown When Trying to Download Multiple Documents in Library View

Symptom

You are trying to download multiple documents in Library view, however the error message "Please select only one row" is appearing and you are not able to do so.

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Go to Library Workcenter.
  2. Navigate to Library view.
  3. Open the Folder which has the files you want to download.
  4. Select multiple files.
  5. Click "More".
  6. Click "Download".
  7. Error "Please select only one row" appears.

Cause

 Only one file can be downloaded at a time from Library view.

Resolution

This is the current expected behavior of SAP Cloud for Customer.

  1. If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder.
  2. If you are a customer:
    • Contact your Account Executive. Check this link.

An alternative option may be to check the SAP Cloud for Customer Influence Site to submit an idea.

See Also

In Attachments view within Library Workcenter, you can download multiple documents at a time.

Please check KBA 2604228 - How to Download Multiple Attachments from Cloud for Customer

Keywords

Library ; View ; Download ; Documents ; Files ; Bulk ; Multiple , KBA , LOD-CRM-BF-ATT , Attachments , How To

Product

SAP Cloud for Customer add-ins all versions