SAP Knowledge Base Article - Public

3158763 - Donut Chart Displays Code Value Instead Of Description

Symptom

Donut chart is showing the code value instead of field description. If you start adaptation mode it works correctly.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Navigate to Sales Work Center.
  2. Enter Sales Quotes View.
  3. Click on the ‘Donut Chart’ button.
  4. Check the affected donut chart.
  5. Result: Donut chart is showing the code value instead of field description.
  6. Start Adaption Mode and check the donut chart.
  7. Result: Donut chart shows the field description correctly.

This is just an example. This behavior can happen in other screens.

Cause

The field you are using for donut chart does not have Personalize checkbox marked in the results list.

Resolution

  1. Navigate to the affected screen.
  2. Start Adaptation mode.
  3. Click on the pencil for the results list section.
  4. Find affected field in adaptation mode.
  5. Mark the "Personalize" option.
  6. End adaptation mode.
  7. Refresh the screen.

See Also

2942721 - Field does not show value in Donut Chart

3143882 - Donut Chart Not Available For Multivalued Field

Keywords

Donut Chart, Personalize, Description, Code Value , KBA , AP-RC-UIF , C4C UI Framework , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2202