SAP Knowledge Base Article - Preview

3158818 - SAP CC Cockpit Error "An error occurred during communication with the Core Server system"


SAP CC Cockpit is up and running, but when the login and password of a valid user is entered, it cannot connect and the following error message is displayed:
"An error occurred during communication with the Core Server system. Please try again later. If the error persists, check the log messages and traces for the Core Server system to determine the cause of the error."



  • SAP Convergent Charging 2021 (SAP CC 2021)
  • SAP Convergent Charging 2020 (SAP CC 2020)
  • SAP Convergent Charging 5.0 (SAP CC 5.0)


SAP Convergent Charging 2020 ; SAP Convergent Charging 2021 ; SAP Convergent Charging 5.0


ping, telnet, HCI, HTTP, HTTPS, port, address, Dispatcher, Updater, Instance Map , KBA , IS-CC , Convergent Charging , Problem

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