SAP Knowledge Base Article - Preview

3158852 - Compliance Process is not going to completion status after document were signed - Onboarding

Symptom

  • Candidate completed document signature is DocuSign, but in Onboarding side Complinace process status still in process.
  • Document evelopes are in Awiting Singatures status even though document singature was completed by candidates in DocuSign.
  • What is the correct step to refresh DocuSign envelopes in Onboarding?


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

SF, success factors, ONB, OBD, OBX, on boarding , KBA , LOD-SF-OBX-DSN , Docusign Integration , How To

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