SAP Knowledge Base Article - Public

3159024 - Analysis Workbook is not being delivered when using the "Send To" option in BI Launchpad

Symptom

When using the option "Send To" -> "Email" in BI Launchpad to send a report of type "Analysis Workbook" to email, the report is not delivered.

The same functionality works in Central Management Console (CMC).

The issue occurs in SAP BusinessObjects Business Intelligence Platform 4.3 version. It works in 4.2 version.

Environment

SAP BusinessObjects Business Intelligence Platform 4.3
SAP Analysis for Microsoft Office

Reproducing the Issue

  1. Go to BI Launchpad;
  2. Try to use the option "Send To" -> "Email" in an Analysis Workbook report;
  3. Confirm the email is never delivered.

Cause

The issue is under investigation.

Resolution

Use the "Send To" option from CMC as a workaround.

Keywords

schedule, deliver, attach, send to , KBA , BI-RA-AO-BIP , AO Precalculation, Scheduling and AO InfoOb... , BI-RA-AO-XLA , Excel Addin , Problem

Product

SAP Analysis for Microsoft Office all versions