3159263 - Rate Limiting on SAP SuccessFactors APIs - FAQ on API Throttling

Since release 2H2022, SAP has been working on implementing rate limits. These limits are still under development, and an official communication will be provided soon to explain how they will be applied.

SAP SuccessFactors HCM OData API

1. As a general best practice, we would always advise customers to work with your API implementation team to reduce the number of API calls made per second. When in doubt, please reach out to SAP SuccessFactors Product Support at LOD-SF-INT-ODATA

2. What should I do if I have received a 429 – Too Many Requests error?
- Set your request to retry based on the recommended value, according Odata guide: Access Limits for OData V2
- If you are using Boomi or CPI to make the API call, no action will be needed, as both support http 429 and retry-after already.

NOTE: We always encourage our customers to review their usage of SAP SuccessFactors APIs and look for any optimization potential.

3. Does this change impact LMS APIs?
SAP SuccessFactors Learning OData APIs were already operating under API rate limits prior to this announcement and are not impacted. This announcement is specific to introducing rate limits to the rest of SAP SuccessFactors APIs. Please refer to the SAP SuccessFactors Learning OData APIs guide for more details

Guides:

• SAP SuccessFactors API Reference Guide (OData V2)
• LMS Guide
   

In the Communities:

• Partner Delivery Community blog
• Customer Community blog
  
  

Best Practices:

• SFAPI Best Practices
• OData Best Practices

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