SAP Knowledge Base Article - Public

3159426 - Job Application Template got unassociated from Requisition Template - Recruiting Management

Symptom

When opening a Requisition Template in Manage Templates Tool, is possible to see the Application Template removed by the system:

Normally, having the disassociating can cause the following scenarios:

Scenario 1: When a Candidate tried to apply to a Requisition system retrieves the following error:


'Failed to process the job application' 


Scenario 2: A creation of Job Requisition can't be done due to the following error:

"Please correct the following errors: The system didn't find a default application template. Please contact your system administrator to configure an application XML on the job requisition, or set an active application template as default."

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Cause

System will disassociate automatically it once a change is done in the Application Template within Manage Templates. One example is when a change of 'Active' attribute of the used Job Application Template is done: 

Note: It can also happen either for setting the Template only as 'Default' and not 'Active' (as the example above) or simply deactivating the respective linked Application Template. 

Resolution

To avoid errors, keep the Template as 'Active' always enabled while using it associated to a Job Requisition.  

To see how to edit Application and others Templates via Manage Templates Tool, please review this documentation: 2365214 - Using the Manage Templates Tool in SuccessFactors Recruiting

See Also

2365214 - Using the Manage Templates Tool in SuccessFactors Recruiting

Keywords

application template association, linked requisition template, Failed to process the job application, Please correct the following errors: The system didn't find a default application template. Please contact your system administrator to configure an application XML on the job requisition, or set an active application template as default, disassociated application.  , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions