Symptom
- Few users are not able to see value help information related to Products and Materials when accessed via Tickets
- For other users, this may not be an issue
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Cloud for Service
- SAP Could for Customer
- SAP Cloud for Sales
Product
SAP Cloud for Customer core applications 2111
Keywords
Products, tickets, RBAM Explained, rights, Material, , KBA , LOD-LE-PRD-PRD , Product + Product Category Hierarchy , LOD-CRM-SRP , Service Request Processing , Problem
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