SAP Knowledge Base Article - Public

3159896 - SAC Enterprise (standalone) stories in S4H do not open

Symptom

  • Using the Manage KPIs and Reports does not pull the stanadalone stories
  • 500 internal server error on OP_SAP_STORYParameters
  • The developer tools show a batch response containing. "Client authentication failed (e.g., unknown client, no client authentication included, ...)"

Environment

  • SAC
  • S/4 Hana Smart Business

Reproducing the Issue

  1. Configure SAC according to Integrating SAP Analytics Cloud - https://help.sap.com/viewer/f544846954f24b9183eddadcc41bdc3b/1902.500/en-US/ddbc64b5c7d64892ad9f848e91a8b45e.html
  2. Open Manage KPIs and Reports
  3. No stories are returned

Cause

Incorrectly configured due to documentation error

Resolution

Modify the communication arrangement and system configured for SAP_COM_0065 and suggest you to make few modifications as below.

Edit the connection in transaction /SSB/UTIL_SAC_S4HANA, converting the Tenant ID to lower case.

If this does not correct it

  1. In Communication system , Use the token url from SAC which has label OAuth2SAML Token URL instead of Token URL
  2. Maintain Audience field in Communication system. This can be obtained from SAC system. The same section as Token URL.
  3. Add Audience field along with "https://"

Optionally to be used if the former does not correct the issue:

On the communication Arrangement, Under Outbound User section change SAML2Identfier from Email to User Name.

Keywords

KBA , CA-GTF-SB-S4H-DT , SAP Smart Business S4H - Design Time , Problem

Product

SAP S/4HANA Cloud 2202