SAP Knowledge Base Article - Public

3159927 - No data in the App Monitor Payments

Symptom

 The App Monitor Payments do not return any data.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4Hana Cloud

Reproducing the Issue

When you access the App Monitor Payment ID F2388, no data show up.

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When you check the App Manage Automatic Payment, there is no batch number creatd.

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Resolution

Please check if you have the Bank Communication Management (BCM) active in your system. Scope Item J78 Advanced Cash Operations

If this scope item is not active, means you choose  to create the payment media per payment run, not via batch.

If batch is no needed, you can navigate to payment media in the main page of the App Manage Automatic Payment and add the column Payment Media.

See Also

2951031 - Batch Number empty in the App Manage Automatic Payment

Approve Bank Payments

Monitor Payments

Scope Item Advanced Cash Operations (‏J78‏)

Keywords

Batch Number, F0770, Manage Automatic Payments, Accounts Payable Accountant, payment, Payment Media, BCM, scope item, cloud, J78, F2388 , KBA , FI-FIO-AP , Fiori UI for Accounts Payable , Problem

Product

SAP S/4HANA Cloud all versions