3159963 - SAML certificate will expire / Our SAML-authentication doesn´t work after we changed our SAML certificate

Problem

• We changed our SAML server (e.g. ADFS) certificate, the previous certificated has expired, and since then we cannot access the Collaboration Hub.

OR

• Our SAML certificate will expire soon and we need to update it.

After you changed your SAML certificate, your "federationmetadata.xml" also changed. Please update your "federationmetadata.xml" (Explorer - Setup - SAP Signavio Collaboration Hub authentication).

If you don´t know how to get the file, please ask your IT.

INLINECustomer Support

redred#ffe6e6INTERNAL TROUBLESHOOTING

german version: https://confluence.signavio.com/pages/viewpage.action?pageId=9406958

KBA , BPI-SIG-CA-SEC-SAM , SAML 2.0 for SAP Signavio , How To

SAP Signavio Process Manager all versions ; Signavio Process Manager all versions