- We changed our SAML server (e.g. ADFS) certificate, the previous certificated has expired, and since then we cannot access the Collaboration Hub.
- Our SAML certificate will expire soon and we need to update it.
After you changed your SAML certificate, your "federationmetadata.xml" also changed. Please update your "federationmetadata.xml" (Explorer - Setup - SAP Signavio Collaboration Hub authentication).
If you don´t know how to get the file, please ask your IT.
KBA , BPI-SIG-CA-SEC-SAM , SAML 2.0 for SAP Signavio , How To