SAP Knowledge Base Article - Public

3160055 - The link to reset the password does not work.

Symptom


We are using https://editor.signavio.com/p/hub/ as entry point for our logins. Unfortunately when I click on  I've forgotten my password the page where I can request a password change does not open.



Resolution


This is a known issue and has already been forwarded to our developers to get this fixed. If you are affected by this issue and want to be kept up to date about this issue, please create a ticket in the SAP Support Launchpad and reference the ticket number SPM-9396.

In the meantime please use https://editor.signavio.com/p/resetPassword to request a new password.



Keywords

KBA , BPI-SIG-HUB , SAP Signavio Process Collaboration Hub , Known Error

Product

SAP Process Collaboration Hub by Signavio all versions