SAP Knowledge Base Article - Public

3160235 - Email attachment as a trigger to a workflow process


I would like to use an attachment of an e-mail sent to start the workflow in Process Governance.


Could you check if the following steps?

  • Create a process in Workflow
  • Set the trigger as "When an email arrives"
  • Goes to the Action tab
  • Create a user task
  • Within the task goes to the form tab
  • Use the reuse fields to get the attachments (Check the screenshot)


KBA , BPI-SIG-PG-EDT , Process Governance Editor , How To


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