3160302 - I cannot login in to leanIX

I configured Signavio within LeanIX, but I get an error, that leanIX cannot connect to Signavio.

Error

Could not login to Signavio. Please check your Signavio settings.

My creadentials are correct as I can login into Signavio via login Page.

Please compare the configuration of the app with the manual of leanIX https://docs.leanix.net/docs/signavio-integration

If the 'Process Hierarchy' has been selected then 'Use Interval' in the basic configuration must be selected too. Otherwise login is not possible.

KBA , BPI-SIG-CA-SEC-UM-IN , Invitations / License Management for SAP Signavio , How To

SAP Signavio Process Manager all versions ; Signavio Process Manager all versions