SAP Knowledge Base Article - Public

3160320 - Why my process documentation template setting was disabled?

Symptom

My process documentation template setting was disabled and I want to know why.


Resolution

When a user activates the Process documentation template, it is saved locally in the browser in the user context.
So it can therefore happen that this setting is lost if the user:

  • clears his browser/ website cache or
  • used a different browser.

However, the user can reactivate the setting and the existing templates are then also visible again.


Keywords

KBA , BPI-SIG-PM-DOC , Process Documentation for SAP Signavio Process Manager , How To

Product

SAP Signavio Process Manager all versions ; Signavio Process Manager all versions