3160363 - SAML exception - No mail address given, authentication unsuccessful (EN)

We are getting the following error message, if we are trying to authenticate via SAML-integration to the Process Manager:

SAML exception - No mail address given, authentication unsuccessful

This error message means, that our system is currently not getting an email address from your IDP. As this attribute is mandatory, the authentication is failing. Please check the following two solutions:

1. Attribute mapping "mail"
   Check your attribute mapping. The outgoing attribute has to be "mail" and the necessary mapping needs to be the LDAP-attribute "E-Mail Address"
   
   
   
2. Check the attribute in your Active Directory
   Check the user object in your Active Directory. Sometimes the mail address is not directly filled in the user object.

KBA , BPI-SIG-CA-SEC-SAM , SAML 2.0 for SAP Signavio , How To

SAP Signavio Process Manager all versions ; Signavio Process Manager all versions