SAP Knowledge Base Article - Public

3160420 - How to remove the unsubscribe link from the workflow notification email

Symptom

When a task is assigned to user via Workflow Accelerator process an auto email is sent to the user. In this email below the information of assignment of task an option of 'Unsubscribe' is available. 


We would want to know how can we remove this option from auto generated email?


Resolution


It is not possibe to remove the unsubscription link as every mass automatic email has to have it (due to General Data Protection Regulation (GDPR)).

This unsubscription link leads you only to your profile, where you can define if you want to receive a daily digest or assignment information via email, so even if we would remove it, the user can still unsubscribe his email from the mailing list.



Keywords

KBA , BPI-SIG-PG-EDT , Process Governance Editor , How To

Product

SAP Signavio Process Governance all versions ; Workflow Accelerator by Signavio all versions