Symptom
Exporting a process in PDF format with custom svg's for IT-Systems, no longer works in most cases (function Import / Export -> Export PDF). It only contains the heading (name) of the process, but no diagram.
Other export types (PNG, SVG) work perfectly.
Resolution
This is a known issue and has already been forwarded to our developers to get this fixed. If you are affected by this issue and want to be kept up to date about this issue, please create a ticket in our Support Portal and reference the ticket number SPM-11164
Keywords
KBA , BPI-SIG-CA-INT-PDF , PDF Import / Export for SAP Signavio , Known Error
Product
SAP Signavio Process Manager all versions ; Signavio Process Manager all versions