SAP Knowledge Base Article - Public

3160603 - Deletion of users takes very long time.


When using user manager, deletion of users takes very long time.


When deleting users, the following actions are performed:

  • The documents in the user's 'My documents' folder (if enabled) are deleted.
  • The user's trash is emptied.
  • Assigned licenses are returned to the license pool.

    Depending on the number of documents and licenses, the deletion may take several minutes, in rare cases up to several hours.
    You can only delete one user at a time. If deleting doesn't work for one user, another user is still being deleted in the background. Please try again later.

This is a known issue and has already been forwarded to our developers to get this fixed. If you are affected by this issue and want to be kept up to date about this issue, please create a ticket in our SAP for Me Support Portal and reference the ticket number SIGSPM-4120


KBA , BPI-SIG-CA-SEC-UM , User Management for SAP Signavio , How To


SAP Signavio Process Manager all versions ; Signavio Process Manager all versions