SAP Knowledge Base Article - Public

3160643 - Hubnext: The user arrives on a white page

Symptom



The user can open a diagram in the Editor and the Collaboration Hub, but he can't open the diagram in HubNext, it is just an empty page.




Resolution


Check if your profile has a language set up:

Open the Explorer -> Setup -> My Profile

If the language is empty, choose one, save and try again.


If the issue persists, please contact the support team at support@signavio.com or create a ticket in our SAP Support Launchpad and reference the ticket number SPM-2411.


Keywords

KBA , BPI-SIG-HUB , SAP Signavio Process Collaboration Hub , Known Error

Product

SAP Process Collaboration Hub by Signavio all versions