SAP Knowledge Base Article - Public

3160776 - New certificates for SSO

Symptom

We have updated our certificates, there are some certificates involved in the SAML negotiation that both sides use to prove the authenticity of the messages that each side sends.

We need to see what we need to do in order to get our certs loaded into Signavio. I don’t know if there is any way for you to be able to login via the SAML connection presently since the old certs have expired, so we’ll have to see if there’s a way for Signavio to load the certs for you.




Resolution

The certificate is included in the metadata. If the certificate has been renewed, the updated metadata must be downloaded from their SAML server and added to the workspace.

The customer can do this himself or he can send us the new metadata.xml or we have access to the SAML server and can download it ourselves and add it in the admin panel.




Keywords

KBA , BPI-SIG-CA-SEC-SAM , SAML 2.0 for SAP Signavio , How To

Product

SAP Signavio Process Manager all versions ; Signavio Process Manager all versions