Symptom
My dictionary category shows a number of entries in the brackets but when I click on that category there are no entries.
Resolution
This could mean that the problem is a corrupted index, which can happen during a migration or update. Please follow these steps to recreate the index:
- Stop the Tomcat
- Delete the content of the folder <Tomcat>\webapps\solr\WEB-INF\conf\signavioIndex\data\index
- Delete the content of the folder <Tomcat>\Work
- Start the Tomcat
It can take up to an hour for the application to re-index. During that time the problem will persist. If you still have the same issue after that, please contact the support.
Keywords
KBA , BPI-SIG-PM-DIC , Dictionary for SAP Signavio Process Manager , How To
Product
SAP Signavio Process Manager all versions ; Signavio Process Manager all versions