SAP Knowledge Base Article - Public

3160929 - Problems with the count in the Dictionary

Symptom


There appears to be a Dictionary display issue.  In the sub category IT Systems, the counter displays 3, but there are only 2 IT System entries.



Resolution


This sometimes happens, when the Search index is out of date. Please log a ticket with Signavio Support, either by logging a ticket in the Signavio Support portal, or by sending an email to support@signavio.com.

In the Signavio Support ticket, please provide the Workspace ID: Explorer > Help > Workspace information > Workspace ID. We will then recreate the Search Index, and this will fix the problem with the count in the Dictionary.

Please note that the above operation can only be requested by a Workspace Administrator.



Keywords

KBA , BPI-SIG-CA-SEA , Search for SAP Signavio , How To

Product

SAP Signavio Process Manager all versions ; Signavio Process Manager all versions