SAP Knowledge Base Article - Public

3160936 - The comparator is not loading an older revision of my diagram

Symptom


When I select an older revision in the comparator, the diagram is not shown, I see only the loading icon.



Resolution


First, try to refresh the browser and if you still face the issue, contact the support team with an SGX export of the affected diagram.

Very important: include all revisions of the diagram.



Keywords

KBA , BPI-SIG-HUB-DC , Diagram Comparator for SAP Signavio , How To

Product

SAP Signavio Process Manager all versions ; Signavio Process Manager all versions