3160946 - SAP Solution Manager Connector: Problem with secure communication

I am trying to connect SAP Solution Manager and SAP Signavio Process Manager. Unfortunately, I only get the following error message: "Secure communication issue - check certificate and keystore".

This error message is displayed when a connection to your SAP Solution Manager server instance via HTTPS (secure connection) cannot be established. There may be different reasons for this behavior. Therefore, please check the following points:

1. SAP Solution Manager instance is authenticated with a self-signed SSL (X.509) certificate - in this case, please read the article "SSL certificate for the Signavio connector to SAP Solution Manager 7.2"

2. SAP Solution Manager instance requires client-side authentication - if that's the case, you'll need to upload a keystore for client-side authentication in the connector settings, which contains a private key. This way, your SAP Solution Manager server can check if requests really come from the SAP Signavio Solution Manager connector "Keystore for client-side authentication"

3. SAP Solution Manager instance does not allow connections from Signavio - please check settings in your network. You can find information about the required permissions here: Keywords

   KBA , BPI-SIG-PM-SOL , Solution Manager Service by SAP Signavio , How To

   Product

   SAP Signavio Process Manager all versions ; Signavio Process Manager all versions