SAP Knowledge Base Article - Public

3160990 - Is there a way to automatically delegate a task in Process Governance?

Symptom

Some tasks can’t be completed because the people are on holidays. How can I create an automatic delegation for those tasks?

Environment

Source: portal
Type: Productive System
Product version:
System managed by: SAP Cloud Tenant
Sold product: BUSINESS PROCESS INTELLIGENCE

Resolution

You can create an automatic delegation using the "escalation" functionality, please follow the instruction inside our user guide.

Note:If you update your workflow, it will apply to the new cases only. 

The current cases won’t be updated, you will have to reassign manually the tasks that are already started. You can follow the instructions inside our user guide.

Keywords

Process, Process Governance, Delegate, Tasks, Workflow, Workflow Accelerator, PG, SPG, Vacation, Absent, Defer, PG Workflow , KBA , BPI-SIG-PG-EDT , Process Governance Editor , How To

Product

SAP Signavio Process Governance all versions ; Workflow Accelerator by Signavio all versions