Symptom
Some tasks can’t be completed because the people are on holidays. How can I create an automatic delegation for those tasks?
Environment
Source: portal
Type: Productive System
Product version:
System managed by: SAP Cloud Tenant
Sold product: BUSINESS PROCESS INTELLIGENCE
Resolution
You can create an automatic delegation using the "escalation" functionality, please follow the instruction inside our user guide.
Note:If you update your workflow, it will apply to the new cases only.
The current cases won’t be updated, you will have to reassign manually the tasks that are already started. You can follow the instructions inside our user guide.
Keywords
Process, Process Governance, Delegate, Tasks, Workflow, Workflow Accelerator, PG, SPG, Vacation, Absent, Defer, PG Workflow , KBA , BPI-SIG-PG-EDT , Process Governance Editor , How To