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3161013 - Workflow sub-cases section not visible to users

Symptom

One of my users, User A, who set up a workflow process for a sub-process within a main process for another user, User B, can see the actual cases but not the sub-cases which are (to be) performed by User B.

Both users A and B are members of the group which has viewing permission for the Cases section for both the Main Process and the Sub-Process. They also have the start permission for the main process. However,  the sub-cases section is fully invisible to those users despite having permission to view them. With my admin rights I can see cases and sub-cases. Please advise. 



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Product

SAP Signavio Process Governance all versions ; Workflow Accelerator by Signavio all versions

Keywords

KBA , BPI-SIG-PG-EDT , Process Governance Editor , How To

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