3161031 - A user appears two times in the escalation list in Workflow Accelerator

A user appears two times in the escalation list in Workflow Accelerator.

This is a known issue and has already been forwarded to our developers to get this fixed. If you are affected by this issue and want to be kept up to date about this issue, please create a ticket in the SAP Support Launchpad and reference the ticket number 6659

KBA , BPI-SIG-PG-EDT , Process Governance Editor , Known Error

SAP Signavio Process Governance all versions ; Workflow Accelerator by Signavio all versions