SAP Knowledge Base Article - Public

3161051 - Possibility to recover private My Documents data from a deleted user account

Symptom

One of our modelers was deleted to free a license and now we need the data this user had in the private My Documents folder. Is it possible to recover the data?


Resolution

Unfortunately, when a user is deleted from a workspace, it is not possible to re-enable the data from the previous My Documents folder. We rather recommend disabling the My Documents folder because of the reason of data loss. Otherwise, the data stored in this folder is private in any case and will be lost when a user account is deleted.

Please find further information on this topic in our documentation.


Keywords

KBA , BPI-SIG-PM-DOC , Process Documentation for SAP Signavio Process Manager , How To

Product

SAP Signavio Process Manager all versions ; Signavio Process Manager all versions