Symptom
When sending an email notification, an 'email banner'/picture is used.
This is done using this format: ![Alt text](https://Location on our company Sharepoint)
The images are visible when previewing the email message; however, when the email is received the banner/picture is not shown. Why is this?
Resolution
Please check if the image is available without being logged in to Sharepoint. Usually this problem stems from the fact that the image is not publicly available.
Please also read the information provided in the user guide.
Keywords
workflow, process governance, embedding images , KBA , BPI-SIG-PG-EDT , Process Governance Editor , How To