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SAP Knowledge Base Article - PublicSymptom
After the successful authentication against our SAML-server, some of our colleagues cannot access the Process Manager (Explorer or Collaboration Hub) anymore. They will only be forwarded to the login mask with the error message "Authentication required!" and the URL ends with "p/logout"
Resolution
Your mentioned URL is an indication for a cache- / cookie-problem. Please, ask your colleagues to take the following steps:
- Delete the cache from their default browser
- Delete the cookies from their default browser
Afterwards, please restart the browser and try the Workflow or Process Manager link again.
Keywords
KBA , BPI-SIG-CA-SEC-SAM , SAML 2.0 for SAP Signavio , How To
Product
SAP Signavio Process Manager all versions ; Signavio Process Manager all versions
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