SAP Knowledge Base Article - Public

3161318 - My PDF export is empty when I select the Chinese language


My diagram has 2 languages: English and Chinese

I can export it as PDF only in English

In Chinese the PDF file is empty


This is a known issue:

If your PDF export in the Chinese language is empty, please contact the Support team with an SGX export of the diagram (mandatory)


- you can export the diagram as PNG or SVG

- you can use the Process documentation in Microsoft Word format

Affected version : SaaS 12.5.2


KBA , BPI-SIG-CA-INT-PDF , PDF Import / Export for SAP Signavio , How To


SAP Signavio Process Manager all versions ; Signavio Process Manager all versions