Symptom
My diagram has 2 languages: English and Chinese
I can export it as PDF only in English
In Chinese the PDF file is empty
Resolution
This is a known issue:
If your PDF export in the Chinese language is empty, please contact the Support team with an SGX export of the diagram (mandatory)
Workaround:
- you can export the diagram as PNG or SVG
- you can use the Process documentation in Microsoft Word format
Affected version : SaaS 12.5.2
Keywords
KBA , BPI-SIG-CA-INT-PDF , PDF Import / Export for SAP Signavio , How To
Product
SAP Signavio Process Manager all versions ; Signavio Process Manager all versions