Currently, diverse customers and personas are not represented in the Journey Maps. For a more inclusive experience, please include the capability to add additional skin colors to personas.
This is a known limitation that has already been reported to our Product Managers. If you are affected by this limitation and want to be kept up to date about this feature request, please create a ticket in our Support Portal and reference this knowledge base article.
KBA , BPI-SIG-HUB , SAP Signavio Process Collaboration Hub , Product Enhancement