Symptom
We are experiencing an issue with Workflow Accelerator public API. It appears the response is timing out. We use a script to page through all the data and get the results. By repeatedly attempting the script, we can (so far) eventually get it to work – but we need these API calls to work reliably.
Resolution
In order to improve performance of API responses, please paginate your results. Here's our knowledgebase article on this topic:
https://confluence.signavio.com/display/SWA/Public+API#PublicAPI-Pagination
If you already paginate but still get the same results, please create a ticket in SAP for Me. In the meantime, try reducing the number of data in your set to see if that improves performance.
Keywords
KBA , BPI-SIG-CA-API , REST-API for SAP Signavio , How To