SAP Knowledge Base Article - Public

3161470 - MongoDB service does not start on Windows

Symptom

I am trying to start the MongoDB service on my on-premise server. When I was trying to start it via Windows services list, the system said that the service could not be started. Then I opened the properties of the MongoDB service and copied the path of EXE file (whole command). Then I opened the command line as administrator and put the command there. On the execution there was the following error message: 



Resolution

In the command, you copied from the properties of MongoDB service there is the path to the MongoDB configuiration file 'mongod.cfg', e.g.:

Please open the 'mongod.cfg' and escape all single backslashes using additional backslash, e.g.:

The adjusted file looks like:

When the backslashes are not escaped, config cann ot be parsed corectly.


Keywords

KBA , BPI-SIG-PG-ONP , SAP Signavio Process Governance OnPremise , How To

Product

SAP Signavio Process Governance all versions ; Workflow Accelerator by Signavio all versions