SAP Knowledge Base Article - Public

3161503 - How can I link Customer Journey Map to Process Maps?

Symptom

I need to link the Customer Journey Map to Process Maps

Resolution

There is currently no direct link to other processes. But you can create a custom attribute of type “diagram link”.

You have to go in “Setup -> Define notations/attributes” and follow the following instructions (section "Defining custom attributes"): Add a custom attribute for a modeling element

Keywords

custom attributes, diagram link, process maps, customer journey , KBA , BPI-SIG-PM-MOD-EDT , Graphical Editor for SAP Signavio Process Manager , How To

Product

SAP Signavio Process Manager all versions ; Signavio Process Manager all versions