SAP Knowledge Base Article - Public

3163423 - [Onboarding] Position and Legal Entity values are not passed from RCM to ONB after initiation from RCM


Position and Legal Entity is mapped in Recruit to Hire Data Mapping and the value has successfully been passed from RCM to ONB as seen in the Suite Integration Tool. However, while completing New Hire Data Review, we see that the field values for Position and Legal Entity are blank.


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Initiate Onboarding from RCM, ensure that the values are passed for Position and Legal Entity
  2. Proxy as the responsible user to complete New Hire Data Review
  3. Find the Onboarding Dashboard > Find the affected candidate 
  4. Start the New Hire Data Review
  5. Continue and move to the Job Info section
  6. You will see that the Company/Legal Entity and Position ID field is not populating any value


  • Missing RBP Permissions for the BPE Service User


Below permissions is missed in OnboardingBPEAdmin Role :

  1. Miscellaneous Permission > Position
  2. MDF Foundation Objects > Legal Entity

NOTE: Kindly ensure that the BPE Service User is a part of the standard RBP Role "OnboardingBPEAdmin"


Position, Legal Entity, Company, BPE Service User, Missing Field Value, RCM to ONB , KBA , LOD-SF-OBX-ADM , Admin UI , Bug Filed


SAP SuccessFactors Onboarding 2105