Symptom
While integrating C4C with another system you want to know if it is possible to set a user determination for the employee responsible of the promotion object.
Environment
SAP Cloud for Customer
Cause
Currently the logged-in user gets selected by default as "Employee Responsible" for promotions. There is no configuration available in the system to set a specific user by default for external integration in the current standard system (no routing rules for example).
Resolution
We would therefore like to kindly ask you to post this new request on our influence page: https://influence.sap.com/sap/ino/#/campaign/1868
Please note that it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release.
Keywords
KBA , LOD-CRM-PRM , Promotions , Product Enhancement