SAP Knowledge Base Article - Public

3164078 - Promotion: can we default the employee responsible?


While integrating C4C with another system you want to know if it is possible to set a user determination for the employee responsible of the promotion object.


SAP Cloud for Customer


Currently the logged-in user gets selected by default as "Employee Responsible" for promotions. There is no configuration available in the system to set a specific user by default  for external integration in the current standard system (no routing rules for example).


We would therefore like to kindly ask you to post this new request on our influence page:

Please note that it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release.


KBA , LOD-CRM-PRM , Promotions , Product Enhancement


SAP Cloud for Customer core applications 2202