SAP Knowledge Base Article - Preview

3164313 - Incident in C4C does not get created after clicking "direct forward"

Symptom

You cannot direct forward an Incident to SAP from C4C.


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Environment

SAP Cloud for Customer

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Incident, Incident error. , KBA , AP-SSR , SAP Support Request Processing , How To

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