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SAP Knowledge Base Article - PreviewSymptom
You notice that it is not possible to integration CTI / Live Activity with multiple CTI vendors at the same time when using SAP Cloud for Customer system.
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Environment
- SAP Cloud for Customer
- SAP Service Cloud
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Service, CTI, Live Activity, Multiple Vendor, Vendor, CTI Vendor, Integrate, Integration, Unable, C4C, Cloud for Customer, Multiple, , KBA , LOD-CRM-LA , Live Activity , How To
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