SAP Knowledge Base Article - Preview

3164385 - Unable to Integrate CTI Live Activity with Multiple CTI Vendors for concurrent use

Symptom

You notice that it is not possible to integration CTI / Live Activity with multiple CTI vendors at the same time when using SAP Cloud for Customer system.


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Environment

  • SAP Cloud for Customer
  • SAP Service Cloud

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Service, CTI, Live Activity, Multiple Vendor, Vendor, CTI Vendor, Integrate, Integration, Unable, C4C, Cloud for Customer, Multiple, , KBA , LOD-CRM-LA , Live Activity , How To

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