SAP Knowledge Base Article - Preview

3164426 - User Decision is not working in My Inbox application


  • Custom workflow user decision step action is not executed from My Inbox application even decision should be executed without any /IWWRK/BADI_WF_BEFORE_UPD_IB BAdI implementation.
  • User decision step workitem remains in My Inbox. The same user decision in working in SBWP.



  • Task Gateway
  • Gateway Business Workflow Enablement
  • SAP Business Workflow
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP
  • SAP Gateway
  • My Inbox Fiori application
  • Custom Workflow Task (custom object type)


ABAP platform all versions ; SAP Gateway all versions ; SAP NetWeaver all versions ; SAP S/4HANA 1909 ; SAP Web Application Server for SAP S/4HANA all versions


SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, IW_BEP, TASKPROCESSING, SWF_WORKFLOW, TS00008267, Generic decision task, Object Type, DECISION, IS_USER_DECISION_TASK, /IWWRK/CL_WF_READ_WORKITEM, lv_objtype EQ /iwwrk/if_wf_constants_gw=>gc_decision, lv_method EQ /iwwrk/if_wf_constants_gw=>gc_udec_method, GET_HRS_OBJECT, RHDBU04, HRS1000, TGW_STD , KBA , OPU-BSC-TGW , Task Gateway , CA-INB-FIO , Fiori UI for My Inbox Application , OPU-BSE-WFM , Gateway Business Workflow Enablement , Problem

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