Symptom
- While trying to create a Mashup for Service Order in the Agent Desktop, the admin receives the "Failed to load configuration"
- Customer is unable to complete the steps per "Integrate External Systems into Agent Desktop with Mashups"
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Cloud for Customer
- SAP Cloud for Sales
- SAP Cloud for Service
Product
SAP Cloud for Customer core applications 2202
Keywords
Mashup, Agent Desktop, , KBA , additional configuration , LOD-CRM-LA , Live Activity , LOD-CRM-SRP , Service Request Processing , Problem
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