SAP Knowledge Base Article - Public

3164439 - Job Posting Header and Footer not displaying image when updated - Recruiting Management

Symptom

After clicking on "Update" button from a Job Posting Header and Footer, the image inserted in the body is not appearing - for Preview Posting and edit mode it is working but not within Requisition view after updated.  

Environment

SAP SuccessFactors Recruiting Management 

Cause

The png. file is corrupted and the source is not loading. Therefore, the HTML is not rendering it correctly. 

Resolution

Inside the body of the Template, remove the Image (png) link and add it again. It can also be done within the feature "Manage Job Posting Header and Footer" for the respective Template used. 

Keywords

Job Posting Header and Footer, image not loading, footer image, update , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions